Multiple ways to fund your deposit and superior withdraw experience.
1. Skrill, NETELLER, Webmoney
We offer you multiple ways to deposit and withdraw funds including some famous online payment provider such as Skrill、NETELLER、Webmoney, etc.
2. Canadia, ABA, PPCB
Users can transfer the funds to our "Segregated Account" at Canadia Bank, ABA Bank.
3.OTC365
OTC is a well-established payment provider with E-wallet transfer solutions.
4.Online Payment
VISA payment is available for local users.
We Bank With:
ABA Bank
Canadia Bank
| Method | Processing Time | Min Withdrawal | Currency | Fees |
|---|---|---|---|---|
 |
1 Working Day | $100 | USD, EUR, GBP, AUD, NZD, CAD | $0+ Intermediary Bank Charges |
 |
1 Working Day | $100 | CNY | $0 |
Frequently asked question
I've deposited my funds but I don't see them in my
account. What's happening?
Not all deposited funds will appear in your account instantly. Please refer to the table above for the approximate processing time for each method. You may also check the ‘Reports’ tab in your Client Portal to see the status of your deposits.
The funding method says it will be "Instant" but I do
not see my funds. Did I do something wrong?
Please give it up to 10 minutes for funds to appear in your account. If it takes longer than that, our customer service staff will be more than glad to help you track and ensure your funds have went through safely.
How long do bank wire transfers take?
For international bank wire deposits, please allow 3-5 business days for funds to reflect in your J.F.CAPITAL account. J.F.CAPITAL does not charge for bank wire deposits but the sending and correspondent bank may charge according to their own fee structure.
Where are my funds held?
Your funds are held in segregated client trust accounts with National Cambodia Canadia Bank and are separate from J.F.CAPITAL Accounts. All client money is strictly managed in accordance with client money laws and kept separate from company funds.
I'd like to withdraw my funds to a different bank account,
can I do that?
Yes – provided that the name of the bank account is the same as the name on your J.F.CAPITAL account. If the name differs (eg. company name vs personal name), we will not be able to proceed in accordance with strict Anti-Money Laundering Laws.
Do you charge any fees for deposits and withdrawals?
We do not charge any fees/commission on deposits/withdrawals, however, you may be subject to fees from banks involved in the case of bank transfers. Please note that for e-wallets, there may be a fee for withdrawals, if you have not traded.
What is the recommended minimum amount to fund?
The recommended minimum amount is $1000 USD equivalent, but you need at least more than $200 into gold.
What are the available currencies I can deposit in?
You can deposit funds in USD, RIEL.
What conversion rates do you use?
J.F.CAPITAL clients benefit from some of the most competitive rates in the industry. For deposits from an external funding source (i.e., from your credit card to J.F.CAPITAL account in another currency) and withdrawals to an external funding source ( i.e., from your J.F.CAPITAL account to a credit card in another currency), funds will be converted as per the daily bank rate.
What should I do if I have not received my withdrawal?
If you have made a BankWire withdrawal and have not received your funds within 5 business days, please either contact us via Live Chat or email support@jfcfx.com.
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